What a dealer management system should do
A dealer management system, or DMS, is where the day-to-day running of a car dealership lives: the stock, the work each car needs, the people asking about it, the sale and the paperwork. Bivetica Motors is a DMS built for independent UK dealers. It runs in your web browser, on a computer, tablet or phone, with nothing to install.
The aim is simple: open one screen in the morning and see what needs doing today, without chasing notes, spreadsheets and three different logins.
Your day, on one screen
The “Your day” dashboard shows the jobs that need attention now: cars waiting for preparation, enquiries nobody has answered yet, today’s appointments and anything that is overdue. Late jobs show in red and jobs due soon in amber, so you can see the problems at a glance.
Stock, from purchase to sale
Each car has one record that follows it through the business: specification, equipment, history, documents, MOT history, photos, video and costs. Cars, vans, motorbikes, motorhomes and caravans each get the fields that make sense for them. Sold and archived vehicles stay on record. Read more about stock management in Motors.
Preparation that does not get forgotten
Every car gets its own preparation jobs and checklist: valet, MOT, service, bodywork, photos. Staff tick jobs off as they go, and the dashboard shows which cars are held up and why.
Enquiries linked to the car
Enquiries from your own website and from CarBrowse arrive in Motors already linked to the car the buyer looked at. You can reply by email from your own address (Gmail, Outlook or your own mail server), using reply templates for the questions you answer every day. Each reply can carry the car’s photo, price and link. Optional Telegram alerts tell the right person about a new enquiry within seconds, with a “Mark contacted” button. A “Not answered yet” list makes sure nobody is left waiting.
Sales, invoices and profit
Record the buyer and the agreed price, then produce a proforma or a final vehicle invoice. Motors handles the VAT treatment on each sale, including the margin scheme for second-hand vehicles, a normal VAT sale, or a dealer who is not VAT registered. Vehicle costs and supplier invoices sit with the car, so you can see the profit per car and per month. If a cost is missing, Motors shows the profit as unknown rather than pretending the cost was zero.
At handover, the customer can sign on your phone with a finger, and the signature goes on the handover PDF stored with the sale.
Your team, with the right access
Add staff accounts and choose which sections each person can use, with separate view and edit rights. A valeter can see the preparation list without seeing your margins.
Connected to your website and CarBrowse
When you change a price or mark a car sold, the change follows the car onto your website and onto CarBrowse, our own marketplace. You can use one of ten template websites included in every package, or keep your existing website and connect it. See dealer websites.
Moving from your current system
Motors can import stock from CSV and XML files, including Auto Trader-style and Spidersnet-style exports, and comes with a switch-over checklist so nothing is missed: stock, photos, customers, sold history and your website. Your current website stays in place while you check the new setup.
What Motors does not do yet
We would rather be clear. The Autotrader connection is in testing, and will be available once approved by Autotrader. Paid vehicle history checks are not connected yet. Motors shows finance examples on your adverts but does not send finance proposals to lenders. There is no Xero link and no iPhone app yet (Motors works in the iPhone browser; an Android app is in a pilot). The questions and answers page has the full list.
What it costs
£50 a month for up to 30 vehicles, £80 for up to 70 and £120 for up to 150. No setup fee and no VAT to add. Every package includes the whole system. The first 100 eligible dealers get 6 months free. See pricing.