Terms of service.

Terms of service

Bivetica Motors is operated by Jonathan Mills, sole trader trading as Bivetica, 28–30 High Street, Nettlebed, Henley-on-Thames, RG9 5DD. Your accepted package and order define the service, price, billing period and any agreed extras. Use the platform only for a business you are authorised to represent and check the vehicle, customer and financial records you enter.

The approved founding-dealer offer provides 6 months free for eligible dealers in the first 100, starting when setup is complete and the account is approved as ready. The quoted renewal rate is protected for the first paid year. Bespoke work and agreed extras are separately quoted. A separately agreed permanent free entitlement remains separate from this offer.

Where offered, Bivetica Invoice arranges payment to Bivetica through Stripe for cards or GoCardless for Direct Debit. Checkout or your order states the amount and recurring schedule before authorisation. The payment method must be available for that order; mentioning a provider here does not activate it. A one-off payment does not by itself create an automatic renewal. Cancel future renewals through the available billing control or contact hello@bivetica.com; your agreed billing period and applicable law govern the effective date and any refund. Removing a card or mandate does not itself cancel the service agreement.

We provide our service with reasonable care and skill. Contact us about incorrect charges, missing services, account access or cancellation. Nothing here excludes liability that cannot lawfully be excluded or removes statutory rights. Your dealership remains responsible for its vehicle sales, representations, buyer payments, refunds and disputes. Stripe payments to Bivetica do not create a facility for taking vehicle payments or holding buyer funds.

You own your business content and must have permission to use it. Our data processing terms describe how we handle records on your instructions; see Bivetica data processing terms. Material changes are communicated to affected account holders and do not retrospectively remove rights under an existing paid order. Contact support before closure for data export or deletion assistance.

Acceptable use

Your Bivetica Motors account is for running a genuine motor-trade business. You agree that you will:

• enter accurate vehicle, pricing and history information, and not advertise a vehicle you cannot lawfully sell;
• hold the right to use any photograph, logo or text you upload;
• keep your login credentials confidential and tell us promptly of any suspected unauthorised access;
• not attempt to access another organisation's data, probe the platform's security, or use automated means to extract data beyond your own stock feed;
• use the customer and enquiry data in the account only for your own dealership's legitimate purposes, as its data controller.

We may suspend an account that is used unlawfully, that puts other customers' data or the platform's stability at risk, or that is significantly overdue on payment, and we will explain why.